Business Intelligence

Know the past, understand the present, shape the future
Business Intelligence turns data into past, present and future views of your organization’s operations and performance so your decision makers can capitalize on opportunities and minimize risks. You can use these views to understand the immediate and downstream effects of decisions that span potentially complex interrelated factors. Consistent snapshots of business performance are provided in enterprise-class reports and independently assembled dashboards based on trusted information. As a result, non-technical and technical business intelligence (BI) users and IT alike can respond quickly to rapidly changing business needs.

Business Intelligence provides capabilities designed to provide:

Leadership divider

Analyst Research: Ovum Decision Matrix: Selecting a Business Intelligence Solution, 2014-15. To aid today’s enterprises in their BI selection process, Ovum has surveyed the market and has published this Ovum Decision Matrix report to help enterprises select the most appropriate BI solution from among the 10 leading vendors. Read Paper
Analyst Research: Predictive Analytics: The Hurwitz Victory Index Report. IBM predictive analytics is recognized as a leading solution by Hurwitz & Associates. This complimentary analyst report provides insights into the numerous predictive analytics solutions now available. Read paper

Video: Business Intelligence in Action

See what’s new and exciting in Business Intelligence. The overview is a brief video about how Business Intelligence works for organizations of all sizes.

The customer experience with Predictive Intelligence

Provide a consistent and profitable customer experience across all channels.