IBM Predictive Customer Intelligence – key capabilities

The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue.

IBM Predictive Customer Intelligence transforms the customer experience by making the most appropriate recommendation for action at the point of impact.

IBM Predictive Customer Intelligence capitalizes on the IT systems that your organization already has in place to support channels and define customers, products and services. It takes all the insight gathered by predictive analytics and embeds it into an operational system for automated, optimized actions. It then offers the software you need to extract a wealth of insights and predictions hidden in customer data